Standards are the lifeblood of any organisation with retail outlets. They dictate the “look and feel” of the organisation and ensure your brand values are reflected in all of the “touch points” within these outlets. They deliver to your customers in the three important areas.
Satisfaction > Retention > Recommendation
BPAE have had a great deal of experience in design, development and assessment of dealer standards and whilst there are many different types of standards in the market place we have designed our system around 3 key objectives:
1. Keep it simple
2. Utilise modern technology
3. Make it extremely adaptable for our clients
We can provide you with tangible evidence of the success of our programme -Call us now to see how we can improve your standard compliance within your dealer network.